TellTims Survey – Make Your Voice Heard at Tim Hortons

Tim Hortons, a beloved Canadian fast-food chain known for its iconic coffee and donuts, values its customers’ opinions. To ensure they continue to deliver exceptional experiences, they’ve established the TellTims program. This TellTims customer feedback survey allows you to share your thoughts and suggestions, directly impacting how Tim Hortons operates.

What is TellTims?

TellTims is an online survey designed to gather customer feedback about their recent visit to Tim Hortons. By participating, you contribute valuable insights that help the company improve various aspects of their service, food quality, and overall customer experience.

Why Should You Take the TellTims Survey?

There are several compelling reasons to participate in the TellTims survey:

  • Make a difference: Your feedback directly impacts the future of Tim Hortons. Your honest responses help them identify areas for improvement and implement changes that enhance the customer experience for everyone.
  • Get rewarded: As a thank you for your time and feedback, you’ll receive a validation code upon completion of the survey. This code can be redeemed for a discount on your next purchase at Tim Hortons.
  • It’s quick and easy: The TellTims survey is designed to be user-friendly and takes approximately 5 minutes to complete, making it a convenient way to share your voice.

Participating in the TellTims Survey

Here’s a step-by-step guide on how to participate in the survey:

  1. Gather your resources: You’ll need your recent Tim Hortons receipt containing the unique survey code (TellTims Survey Code) and a device with internet access.
  2. Visit the TellTims website: Go to and select your preferred language (English or Spanish).
  3. Enter your survey code: Locate the 21-digit TellTims Survey Code printed on your receipt and enter it on the website’s homepage. Click “Start” to begin the survey.
  4. Provide honest feedback: Answer the survey questions truthfully, reflecting your experience at Tim Hortons. The questions typically cover aspects like service speed, food quality, cleanliness, and overall satisfaction.
  5. Receive your reward: Upon completing the survey, you’ll receive a validation code that can be redeemed for a discount on your next purchase at Tim Hortons. Remember, the code is valid for 30 days and requires the purchase of a beverage to activate the offer.

TellTims Survey

Additional Tips for Taking the Survey

  • Be honest and specific: Share your genuine experience, both positive and negative. Specific details are valuable in helping Tim Hortons understand what needs improvement.
  • Keep it concise: While providing details is helpful, avoid rambling or going off-topic. Focus on answering the questions directly and honestly.
  • Complete the survey promptly: The sooner you complete the survey after your visit, the more accurate your recollection will be.

TellTims Survey code


By participating in the survey, you play a vital role in shaping the future of Tim Hortons. Your feedback is crucial in helping them maintain their high standards and continually improve the customer experience. So next time you visit Tim Hortons, remember to take a few minutes to share your voice through the TellTims survey. Your contribution matters!

Frequently Asked Questions

Who is eligible to take the TellTims survey?

Anyone who has recently visited Tim Hortons and has a valid receipt with a TellTims Survey Code is eligible to participate. However, individuals employed by Tim Hortons and their immediate family members are excluded.

How long does it take to complete the TellTims survey?

The survey typically takes around 5 minutes to complete, depending on your typing speed and the number of details you choose to share.

Is my information safe when taking the TellTims survey?

Tim Hortons takes data privacy seriously. All information collected through the survey is kept confidential and used solely for internal purposes to improve customer experience.

What happens if I lose my receipt with the TellTims Survey Code?

Unfortunately, without the unique code printed on your receipt, you won’t be able to access the TellTims survey.

Can I take the TellTims survey more than once?

No, each TellTims Survey Code is unique and can only be used once.

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