Wayfairs Price Adjustment

Wayfair’s Price Adjustment and Price Match Policy

Wayfair’s Price Adjustment and Price Match Policy: If you’ve made a home goods purchase on Wayfair only to see the price drop afterwards, you may wonder – can Wayfair adjust the price and refund me the difference? Unfortunately Wayfair’s policy is that the original order total is final, even if the price later goes down. However, there are some tips for politely asking for a courtesy adjustment as well as best practices for savings.

Wayfairs Price Adjustment

Wayfair is an online furniture and home goods retailer that aims to offer low prices across a wide selection of products. But what if you make a purchase and then find the price drops – will Wayfair adjust the price and refund you the difference? Here we dive into Wayfair’s official price adjustment and price match policies.

Wayfair’s Price Adjustment and Price Match Policy – Summary

Unfortunately, Wayfair does not offer price adjustments if the price of an item you purchased drops after your order. They also do not provide price matching if you find the identical item cheaper on another website. The price you pay at the time you complete your order is final.

According to the DoNotPay website, we’re providing the information.

Company Name Wayfair
Price Matches Birch Lane, All Modern, Joss & Main, Perigold
Time-frame Within 7 days of purchase
– Assembled items, Open Box purchases <br>- Clearance items, Any personalized products, Items with a “non-returnable” label
Where to redeem Online and in-store

Key details:

  • Wayfair will price match select sister brands including Birch Lane, All Modern, Joss & Main, and Perigold
  • Price matches must be requested within 7 days of the original purchase date
  • Exclusions apply such as clearance, personalized, or non-returnable items
  • Price matches can be requested online or in physical Wayfair stores

The consumer advocacy website DoNotPay reiterates that Wayfair does not adjust prices for orders already placed or match competitor pricing. Some customers contact Wayfair customer service hoping for a courtesy refund of the difference, but Wayfair’s policy is firm that the original order amount is final, even if the price later drops.

How to Ask For a Wayfair’s Price Adjustment By Yourself?

While Wayfair will not adjust prices after purchase, some customers have had success getting partial refunds by contacting customer service and kindly explaining the situation. Have your order number ready and politely ask if they would consider a one-time courtesy refund of the difference. It may take speaking to a supervisor, and the odds are low, but being patient and understanding can pay off in goodwill gestures.

Alternative Savings Hacks for Wayfair Products

Daily Deals

Wayfair offers Daily Deals on select products that change regularly. Check the website often for discounted furniture, decor, kitchen items and more.

Wayfair Credit Card

Get 5% back in rewards on all Wayfair purchases when you open a Wayfair credit card account. Perks also include a $40 sign-up bonus and financing offers.

Open Box

Search Wayfair’s Open Box section for steep discounts on returned items that are inspected and restored. Savings range from 10% to over 70% off retail prices.

Sale Days

Cyber Monday, Black Friday, and Way Day sales can offer huge savings around major holidays. Sign up for email alerts so you don’t miss out.

Returning your purchased items

Wayfair offers free returns within 30 days of receiving an order. Return any purchases at full price, then re-order items that have now gone on sale.

Online Coupons

Search for Wayfair coupons on websites like RetailMeNot that can be applied at checkout for extra savings on your orders.

An Overview of Wayfair Inc.

Wayfair Inc. is an e-commerce company that sells home goods and furnishings. Headquartered in Boston, Wayfair launched in 2002 and today offers over 22 million products from over 13,000 suppliers. Wayfair employs over 16,000 people and operates sites in the U.S., Canada, Germany and the U.K. The company recorded over $14 billion in net revenue in 2020.

Wayfair Customer Service

To contact Wayfair customer service, you can use the “Contact Us” or “Help” links on their website. Be sure to log in with the email address associated with your account. This will allow customer service to access your order information.

You can also call Wayfair directly at 844-580-6935. Phone support is available:

  • Monday: Friday: 8:00AM – Midnight
  • Saturday: 8:00AM – 8:00PM
  • Sunday: 9:00AM – 6:00PM

The Wayfair customer service team is available by phone and online daily, even on weekends, to help resolve any issues or questions. They have extended hours to assist customers when it’s most convenient.

Last Words

While price matching and adjustments are not available, Wayfair does offer competitive everyday low pricing across its enormous inventory. Combine that with promos, open box deals, sales events and rewards credit cards to save the most you can on every purchase. Monitoring prices pre-purchase is wise to lock in the best price up front when shopping Wayfair.

Retail Surveys to Earn Rewards


While price adjustments are not guaranteed, focusing on promos, sales and rewards programs can help you maximize savings at Wayfair. Monitoring prices pre-purchase and combining offers are your best way to get the lowest price up front. With their vast selection and frequent discounts, you can furnish your home in style and within budget.


Does Wayfair adjust prices after purchase?

No, Wayfair does not offer price adjustments if an item you purchased drops in price or goes on sale after you place your order. The original order total is final per Wayfair’s policy.

How do I get the lowest price on Wayfair?

Track prices before ordering, use Wayfair coupons, open a credit card for 5% back, and shop sales like Cyber Monday and Way Day to get the lowest prices. Check open box and daily deals for extra savings.

What is Wayfair’s price match policy?

Wayfair does not match competitor pricing. However, they will price match themselves across a few sister brands like Birch Lane and All Modern within 7 days of purchase. Exclusions apply.

Can you negotiate price with Wayfair?

There is no formal negotiation process with Wayfair. You can try contacting customer service to politely request a one-time courtesy adjustment if a price dropped, but it is not guaranteed.

When does Wayfair have sales?

Major sales for Wayfair include Black Friday, Cyber Monday, and Way Day in April. They also offer daily sales on select items that rotate frequently. Sign up for promo emails to get alerts.