FedEx Survey

FedEx Survey – www fedex com welisten – Win Rewards!

Did you recently receive a package delivery from FedEx? If so, take a few minutes to complete their official Customer Experience FedEx Survey online and earn a chance to win prizes like American Express gift cards and FedEx vouchers!

About the FedEx Survey

  • Official name: FedEx Cares Customer Experience Survey
  • Collects feedback on FedEx shipping services and customer support
  • Available at
  • Takes 10-15 minutes to complete

Survey Eligibility

You are eligible to take the survey if:

  • You are 18 years or older
  • You shipped an item via FedEx Express, Ground or Home Delivery in the past week
  • You have your FedEx tracking number from a package delivered within the last 7 days

How to Take the FedEx Survey?

Taking the FedEx customer experience survey is quick and easy:

  • Go to the survey website at
  • Select your country from the dropdown menu
  • Choose your preferred language for the survey
  • Enter your 12-digit FedEx tracking number from your recent delivery
  • Click the “Start Survey” button
  • Answer a series of questions about your overall satisfaction with FedEx’s services
  • You will be asked to rate FedEx on delivery speed, accuracy, condition of your package upon arrival, convenience of drop-off/pickup, etc.
  • Use the scales provided to score FedEx on a range from highly dissatisfied (1) to highly satisfied (7)
  • There are also open-ended questions where you can provide comments, feedback, complaints, or suggestions
  • Share details on any specific issues you experienced with your shipment
  • The survey covers all aspects of your experience including delivery, tracking updates, customer service, claims process and more
  • Be sure to provide as much detail as possible in the open response boxes
  • Double check your feedback before submitting the survey

Survey Incentives

Once you complete the customer survey, you have the option to enter a sweepstakes drawing:

  • You can choose to enter for a chance to win either a $100 American Express gift card or a $50 FedEx voucher
  • The odds of winning are approximately 1 in 25
  • FedEx will contact sweepstakes winners by email within 2 weeks of the survey entry
  • The FedEx survey sweepstakes provides the incentive of free rewards just for sharing your customer insights

Survey Rules and Restrictions

There are a few rules to keep in mind when taking the FedEx survey:

  • You can only take the survey within 7 days of receiving your delivery
  • Only shipments delivered within the United States qualify for the survey
  • There is a limit of one survey entry per person
  • FedEx has blackout dates around major holidays where surveys cannot be taken
  • For the sweepstakes, you must be 18 years or older and a legal resident of the US to enter
  • Employees of FedEx and affiliated companies are not eligible for the incentives
  • Failure to provide accurate information can disqualify your survey entry

Benefits of Taking the Survey

Taking just a few minutes to complete the FedEx customer experience survey provides valuable benefits:

  • You get the chance to win a $100 American Express gift card or $50 FedEx voucher by entering the survey sweepstakes
  • It gives you the opportunity to share your feedback directly with FedEx after a recent delivery
  • Your input may help FedEx identify areas for improvement in their services
  • You can bring any issues, complaints or negative experiences to their attention
  • Your survey responses will contribute to enhanced customer satisfaction
  • FedEx heavily relies on customer insights to improve service, performance and satisfaction
  • Your voice can influence changes that benefit all FedEx customers
  • The feedback helps FedEx maintain competitiveness in the shipping industry
  • Quick and easy online survey process that can be taken anytime

Overall, the official customer survey allows you to share your shipping experiences – both good and bad – to help company make positive changes. By providing your truthful feedback and suggestions, you can help the company refine their services and reward you for your time through their survey sweepstakes.


The survey allows customers to provide valuable input on their shipping experiences in exchange for entry into a rewarding sweepstakes. Take the quick survey online today at and your feedback could win you gift cards, vouchers or other great rewards!


What do I need to take the survey?

You just need your 12-digit FedEx tracking number from a delivery in the past 7 days.

What are the survey prize rewards?

You can win a $100 American Express gift card or $50 FedEx voucher.

How long does the survey take?

The survey takes 10-15 minutes to complete.

Can I enter the sweepstakes more than once?

No, you are limited to one entry in the survey sweepstakes per person.