Culver's Survey

Culver’s Survey – Rate & Review For Perks And Rewards

Wisconsin-founded Culver’s built an empire on butterburgers and frozen custard loved nationwide. What’s the secret ingredient driving such major expansion of this 600+ restaurant favorite across 25 states? A focus on maintaining exceptional guest experiences grounded in Midwestern hospitality. And the Culver’s Survey is your direct line to share what hits or misses that welcoming mark at your local outpost.

What’s the Culver’s Guest Experience Survey?

Part of an overall guest feedback initiative welcoming customer perspectives on operations, the Culver’s Survey allows recent visitors to rate and review all facets of their restaurant experience. Aspects covered include:

  • Friendliness of staff welcome and demeanor during your visit
  • Speed and accuracy handling your orders
  • Quality and freshness of menu items ordered
  • Cleanliness, atmosphere and ambience in the front and back of house areas
  • How issues were handled if any arose

The survey takes 5-10 minutes to complete, asking you score various elements on a scale plus leave open feedback comments highlighting standout employees or suggested improvements. All responses are anonymous.

Survey Access Made Easy

Culver’s offers multiple options to easily access their Guest Experience Survey:

  1. Scan the QR Code prominently displayed on each receipt
  2. Follow survey link at the bottom of your emailed digital receipt
  3. Visit and input your location details

Why Bother Taking the Culver’s Survey?

Yes, scoring Coupons for free custard concretes and more provide nice motivation for participating (see below!). But the Guest Survey yields other customer perks:

  • Your feedback directly shapes your future Culver’s visits, from speeding service to ensuring that signature flavor crafting your go-to Butterburger.
  • Spotlighting standout team members helps those employees get recognized for providing 5-star hospitality.
  • Identifying areas needing improvement drives operational changes to better satisfy guests long-term.
  • Corporate oversees each location’s ratings so you influence wider Culver’s success.

Incentives: Coupons, Sweepstakes Entries & Discount Codes

Culver’s offers rotating survey perks like:

  • BOGO Free Coupons for concrete mixer treats
  • Free Appetizer Cards for cheese curds or chicken tenders
  • Entry into Monthly Sweepstakes to win Free Culver’s for a year or other prizing
  • Limited-time promo codes for % discounts off full-menu orders

So next stop at Culver’s, take 5 minutes after finishing that tasty Frozen Custard to rate your visit through their Guest Experience Survey. The input goes right to those hard-working franchise owners who care deeply about delivering quality to every guest walking through their doors. After all, customer satisfaction never melts away as the signature ingredient powering an icon like Culver’s from small town to nationwide adoration.


Culver’s undoubtedly perfected the Midwestern-style customer experience blending generous hospitality, smile-quick service, and menu classics delivering on flavor. Yet the brand refuses resting on butterburgers alone, continually improving through direct customer insights. That’s where the Guest Experience User Survey offers a value-add beyond free custard. By spotlighting what delights their loyal fans plus what might be enhanced region to region, the participant holds real influence in shaping their next Culver’s stop. So relish the chance to score free curds while assisting this cherished eatery continue rising cream to the top.


What is the Culver’s Guest Experience Survey?

An online survey collecting customer feedback on service, food quality, cleanliness, staff friendliness and other aspects to inform operational improvements.

Why should Culver’s guests take the survey?

To directly influence future visit experiences, earn free food coupons and sweepstakes entries, and spotlight exemplary team member service.

How do you take the Culver’s Survey?

Scan the QR receipt code, click the emailed receipt link, or visit and enter purchase details to access the survey.

What incentives are offered for participating?

BOGO deals on custard concretes, free appetizer cards, sweepstakes entry, discount promo codes & more!

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